Privacy Policy
Last updated: August 2026
1. Who We Are
CHL Roofing ("we", "us", "our") is a family-run roofing and cladding business based in Bentley, Doncaster, South Yorkshire. This policy explains how we handle personal information when you use our website at www.chlroofing.co.uk or contact us about our services.
2. Information We Collect
- Contact details you give us — such as your name, phone number, email address and property address when you submit our quote form, email us, or call us.
- Enquiry details — information about the roofing work you are interested in, so we can provide an accurate quote.
- Basic technical data — our hosting and analytics provider (Cloudflare) may collect standard technical information such as IP address, browser type and pages visited, to keep the site secure and understand how it is used.
3. How We Use Your Information
We use your information only to:
- Respond to your enquiry and provide quotes for roofing work
- Carry out and administer work you have commissioned
- Contact you about your enquiry by phone, email or WhatsApp
- Keep our website secure and running properly
We do not sell, rent or trade your personal information to third parties.
4. Third-Party Services
Our website uses a small number of third-party services that may set cookies or process limited data: Cloudflare (site security and performance analytics) and Google Fonts (font delivery). Clicking our WhatsApp or Facebook links takes you to those platforms, whose own privacy policies then apply.
5. How Long We Keep Information
We keep enquiry and customer records only as long as needed to handle your enquiry, carry out any work, meet legal obligations (such as guarantees and insurance), and resolve any disputes.
6. Your Rights
Under the UK GDPR and Data Protection Act 2018 you can ask us to access, correct, or delete the personal information we hold about you, or object to us processing it. To make a request, email [email protected] or call 07935 200882.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date above.
8. Contact Us
CHL Roofing, 63 Rosslyn Crescent, Bentley, Doncaster DN5 0PG
Email: [email protected] · Phone: 07935 200882